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Services / Custom DevelopmentCustom Development

Build the system the workflow needs.

SBL builds custom software when packaged tools cannot match the process, data, security, or integration demands of the business. We design, engineer, test, and support applications that fit the way work actually moves.

Discuss a custom build →
01 Position

How do you build a governed application around a business process that off-the-shelf tools cannot handle Custom Development delivery.

Process fitWe map the work before the interface, architecture, or backlog is fixed.
Maintainable engineeringCode quality, test coverage, documentation, security, and handover are delivery requirements.
Integration disciplineAPIs, data flows, identity, reporting, and systems of record are treated as first-order design constraints.
Long-term ownershipThe build includes release routines, support model, observability, and a clear path for extension.
02 Capabilities

Custom Development capabilities. Built for production.

How do you build a governed application around a business process that off-the-shelf tools cannot handle?

Capability 01
Web and enterprise applications
Build user-facing and internal systems for operations, customers, partners, and administrators.
Control - Scope creep controlOutcome - production-ready delivery
→
Capability 02
API and backend engineering
Create services, integrations, data flows, and business logic that can be owned over time.
Control - Integration debt controlOutcome - production-ready delivery
→
Capability 03
Legacy modernization
Replace fragile tools, manual workarounds, and aging applications with maintainable systems.
Control - Maintainability controlOutcome - production-ready delivery
→
Capability 04
Cloud and data platforms
Build cloud-native services, data pipelines, dashboards, and operational reporting.
Control - Security controlOutcome - production-ready delivery
→
Capability 05
QA and release engineering
Add automated testing, security review, performance checks, and release governance.
Control - Adoption controlOutcome - production-ready delivery
→

Production controls include scope creep control, integration debt control, maintainability control.

Discuss a custom build →
03 Stack and integration

Built around your operating stack.

React, Next, Node, .NET, Java, Python, FastAPI, SQL and NoSQL databases, AWS, Azure, GCP, Docker, Kubernetes, CI/CD, Salesforce, SAP, Microsoft Dynamics, ServiceNow, SharePoint, Microsoft 365, payment systems, identity providers, and custom APIs.

Stack spine

Built around your environment.

React, Next, Node, .NET, Java, Python, FastAPI, SQL and NoSQL databases, AWS, Azure, GCP, Docker, Kubernetes, CI/CD, Salesforce, SAP, Microsoft Dynamics, ServiceNow, SharePoint.

API
Integration
Cloud
Deployment
Ops
Support
Stack 01

React

Core delivery surface.

Stack 02

Next

Integration option.

Stack 03

Node

Integration option.

Stack 04

.NET

Integration option.

Stack 05

Java

Integration option.

Stack 06

Python & PyTorch

Integration option.

Stack CTA

Discuss your stack

→
04 Industry applications

Applied where
the work happens.

The same service takes different shapes depending on data sensitivity, operating risk and the systems already in place.

B / 01BFSIinternal operations platforms, claims tools, compliance dashboards, customer portals, integration layers.→H / 02Healthcarepatient access workflows, payer operations, secure portals, administrative platforms.→E / 03Educationstudent systems, enrollment workflows, learning operations, internal service tools.→E / 04Energy and utilitiesasset systems, field tools, compliance reporting, sustainability data platforms.→M / 05Manufacturingquality systems, supplier portals, maintenance workflows, plant-data applications.→L / 06Logisticswarehouse tools, routing applications, partner portals, traceability systems.→

4,000+ projects delivered across regulated and operationally complex industries.

05 Delivery method

From decision to
production.

Each engagement moves from workflow clarity to architecture, build and operating ownership with measurable checkpoints.

Stage 01

Map

Understand users, workflow, data, systems, risks, and constraints.

2 - 4 weeks
Stage 02

Design

Define architecture, release scope, integration contracts, data model, and acceptance criteria.

3 - 6 weeks
Stage 03

Build

Ship in increments with QA, demos, security checks, and stakeholder review.

8 - 24 weeks
Stage 04

Support

Monitor, improve, document, hand over, or operate the system under a managed model.

Ongoing
07 Why SBL
20+yrs

SBL brings software engineering, data operations and delivery governance into one accountable team.

"They have a high level of expertise working with a range of historic documents. Since 2015, we have completed 247 projects with them."
Rose Staveley-WadhamData Operations Manager - FindMyPast
08 Engagement models

Choose the right shape for the work.

Start with a focused assessment, a defined build, a dedicated team or managed operations depending on risk, scope and ownership.

01

Discovery and architecture sprint

Best for defining a custom build before funding.

Best for defining a custom build before funding.
02

Fixed-scope application build

Best for a defined release with clear acceptance criteria.

Best for a defined release with clear acceptance criteria.
03

Dedicated engineering team

Best for multi-quarter product or platform work.

Best for multi-quarter product or platform work.
04

Managed application support

Best for systems that need ongoing operations and improvement.

Best for systems that need ongoing operations and improvement.
09 Contact

Bring us the workflow your current tools cannot support.

Tell us what users are trying to do, which systems are involved, and where manual workarounds are slowing delivery.

Reply within one business dayNDA available before technical discussionsSenior delivery input from the first callClear recommendation, whether we work together or not