Scope of this policy
This policy applies to information collected through SBL's website, contact forms, newsletter forms, business enquiries and related communications. It does not replace client-specific data processing terms, project agreements or security schedules that may apply to contracted work.
June 2026. This mock page is structured for publication review and can be adapted for final legal approval.
Information we collect
We collect information you choose to provide, including name, business email, company, role, message content and areas of interest. We may also collect website usage information such as pages viewed, browser type, approximate location, referral source and interaction events.
- Contact and business details submitted through forms.
- Project context or questions you include in messages.
- Newsletter subscription preferences.
- Technical and usage data used to keep the site reliable and secure.
How we use information
We use information to respond to enquiries, schedule conversations, provide requested materials, manage business relationships, improve website content and protect our systems from misuse.
Where you subscribe to updates, we use your email to send relevant communications. You can opt out of non-essential communications at any time.
Your choices and rights
Depending on where you are located, you may have rights to request access, correction, deletion, restriction or portability of personal information. You may also object to certain processing or withdraw consent where processing is based on consent.
We will respond to requests in line with applicable law and may need to verify your identity before acting on a request.
Contact about privacy
For privacy questions or requests, contact SBL Knowledge Services Inc. through the website contact page. Include enough detail for us to identify the relevant interaction or request.